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E-service 24 ways to keep your customers - when the competition is just a click away by Ron Zemke

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Published by AMACOM, American Management Association in New York .
Written in English


  • Customer loyalty,
  • Internet marketing

Book details:

Edition Notes

Includes bibliographical references (p. 323-325) and index

StatementRon Zemke, Tom Connellan
ContributionsConnellan, Thomas K., 1942-
LC ClassificationsHF5415.525 .Z46 2001
The Physical Object
Paginationviii, 341 p. :
Number of Pages341
ID Numbers
Open LibraryOL17019365M
ISBN 100814406068
LC Control Number00057607

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